The Role of Ombudsman Offices in Promoting Good Governance and Effective Service Delivery

I participated in a roundtable at the World Bank on 25 March 2014 sponsored by the Global Partnership for Social Accountability, the Nordic Trust Fund and the International Ombudsman Institute.  The roundtable brought together ombudsmen representatives, academics, civil society experts and World Bank staff.  The discussion and, in particular, the Q & A offers an insight into what promises to be an important new component to World Bank thinking on project implementation and service delivery.

The summary of the roundtable can be found here.

A full video of the panel is also available here.

And I will be participating in a World Bank-Open Government Partnership webinar on 16 March 2014, more details here.

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